Open to new venues
Reservations
The book, the waitlist, deposits and the phone line.
Connected software for restaurants, hotels and inns
Reservations, websites, inventory, rooms, point of sale and staffing. Each product works on its own, and they share one account, one permission model and one description of your venue — so the second one has nothing to connect.
Open your app
Each one is its own product with its own sign-in. Reservations is open to new venues; TableTalk, Inventory Pro and Frontsign are reached by invitation while early access takes shape.
Open to new venues
The book, the waitlist, deposits and the phone line.
By invitation
The register, the kitchen display and the shift board.
By invitation
Counts, true food cost and purchase orders.
Private beta
The venue's website, built from the menu, photos and reviews it already has.
Every venue runs on five or six systems that were never introduced to each other. Someone carries information between them, and it is almost always the person who can least afford the hour.
A venue should not have to be the integration layer between its own tools.
The products
Nothing here is generally available yet. Two run every day in our own venues, one is in private beta, one is working through fiscal certification, and two are still experiments.
Fill the room, and be findable before anyone calls.
Fewer empty tables, and no missed calls at seven o'clock.
Bookings, deposits and the waitlist, with a voice agent that answers when nobody on the floor can. No-show risk is scored before a table is held. Plans and prices are published on its own site, where new venues can sign up.
For the host stand and the phone
A working website in a day, not in six weeks.
Built from the menu, photographs and reviews the venue already has, and set up over WhatsApp. Bring-your-own domain works today; buying a domain through us does not yet.
For a venue with no site, or a bad one
One availability that every channel agrees with.
Rooms, rates, availability and the whole stay, with a concierge that answers guests in their language. The newest thing we have built, and not yet in front of a venue.
For independent hotels and inns
Everything between the door and the dish.
Service that doesn't stop when the connection does.
The register, the kitchen display, the counter and the shift board. Keeps taking orders and payments offline, then reconciles when the line returns. Fiscal receipt signing is built and the certification itself is still under way. The largest product we make.
For the floor, the kitchen and the shift
Food cost you can act on Tuesday, not at month-end.
Counts taken by text message from any phone, recipe costing, and purchase orders built from what the venue actually used. Running daily in our own rooms while we work through a pilot checklist.
For whoever counts the stock
A separate network, with its own front door for workers.
Cover a gap without starting a group chat.
A worker-owned shift network: open shifts shared between venues, and a reputation that belongs to the worker rather than the last employer. Early, and deliberately built to answer to workers rather than to us.
For the people working the shifts
Reservations publishes its plans and prices on its own site. The other products are priced with each design partner, because the shape of early access is still changing.
How they fit together
The counter where the dining room and the kitchen hand things across — the one place information crosses. We built the software version: guest-facing products on one side, operations on the other, and what each of them knows meeting in the middle.
Guest-facing
Operations
Eighty covers on the book Saturday. At your usual mix you are six kilos short on salmon, and the supplier cut-off is at two.
You changed the price of the striploin on the register. The website and the online menu now show it too.
Eighteen rooms check out Saturday morning and two housekeepers are on. That is about four hours short. Three cleaners who have worked here before are free.
The shared foundation
Every product is built to stand alone. None of them was designed alone.
Security & compliance
Regulation changes at the border, so we handle it per market rather than inside the product.
The vision
We are not building a suite, where every function is a shallow module, or a stack, where the wiring becomes your job. We are building products deep enough to sell alone, designed knowing the others exist.
What we hold to
Stand alone first
A venue can run on one product and get its full value. Connecting a second is a reward, never the price of admission for the first.
The pass carries the knowledge
What the book knows, the store knows by lunch. What the register knows, the website knows tonight. Each product publishes what changed and the others listen. Nobody carries a clipboard.
Intelligence that compounds
Eighty covers tonight, two regulars, one allergic to shellfish, the walk-in running warm, short a server, salmon under par. No single tool can write that sentence. Together they can, as a morning note the owner did not write.
Assistants earn their autonomy
Every assistant starts by watching. It suggests, then acts with your veto, and automates only what you have trusted it with. Trust is earned per venue, and it can be taken back.
Reaches every phone
The richest screens are the register and the dashboards. A text message is the floor, so staff on a basic phone are never locked out of the loop.
One question
Does this venue run better today than it did yesterday, with less effort? Every feature answers to that question, or it is not built.
Where it goes
Today
Six products, two of them running every day in our own venues, each standing on its own, and a foundation that lets a venue add the second without a project.
Being built
The pass, one connection at a time. Each is a thing an operator stops carrying by hand, and a thing the next product inherits for free.
Where it leads
A digital operations manager that knows this venue, the book, the store, the floor and the crew, speaks with one voice on whatever channel you are on, and has earned every bit of its autonomy in front of the people it works for.
The company
Plusight is a software company. Restaurants and hotels aren't a market we picked off a list — it's the work we already do. Every product here has to survive a Saturday night in our own rooms before anyone else is asked to trust it.
We're small, we ship in public, and we'd rather show you it working than send a deck. Nothing above is described as finished when it isn't.
The point isn't a venue that runs itself. It's one that stops wasting the people in it.
Design partners
We are taking on a small number of venues as design partners. You get the products early and a direct line to the person building them; we get an operator willing to say when something is wrong.