Connected software for restaurants, hotels and inns
Reservations, websites, inventory, rooms, point of sale and staffing. Each product works on its own, and they share one account, one permission model and one description of your venue — so the second one has nothing to connect.
Every venue runs on five or six systems that were never introduced to each other. Someone carries information between them, and it is almost always the person who can least afford the hour.
A venue should not have to be the integration layer between its own tools.
The products
Nothing here is generally available yet. Two run every day in our own venues, one is in private beta, one is working through fiscal certification, and two are still experiments.
Fill the room, and be findable before anyone calls.
Fewer empty tables, and no missed calls at seven o'clock.
Bookings, deposits and the waitlist, with a voice agent that answers when nobody on the floor can. No-show risk is scored before a table is held. Tiering and entitlements are still being finished.
For the host stand and the phone
Discuss a product — ReservationsA working website in a day, not in six weeks.
Built from the menu, photographs and reviews the venue already has, and set up over WhatsApp. Bring-your-own domain works today; buying a domain through us does not yet.
For a venue with no site, or a bad one
Discuss a product — FrontsignOne availability that every channel agrees with.
Rooms, rates, availability and the whole stay, with a concierge that answers guests in their language. The newest thing we have built, and not yet in front of a venue.
For independent hotels and inns
Discuss a product — LodgingEverything between the door and the dish.
Service that doesn't stop when the connection does.
The register, the kitchen display, the counter and the shift board. Keeps taking orders and payments offline, then reconciles when the line returns. Fiscal receipt signing is built and the certification itself is still under way. The largest product we make.
For the floor, the kitchen and the shift
Discuss a product — TableTalkFood cost you can act on Tuesday, not at month-end.
Counts taken by text message from any phone, recipe costing, and purchase orders built from what the venue actually used. Running daily in our own rooms while we work through a pilot checklist.
For whoever counts the stock
Discuss a product — Inventory ProA separate network, with its own front door for workers.
Cover a gap without starting a group chat.
A worker-owned shift network: open shifts shared between venues, and a reputation that belongs to the worker rather than the last employer. Early, and deliberately built to answer to workers rather than to us.
For the people working the shifts
Discuss a product — VeroPricing is agreed with each design partner rather than published, because the shape of early access is still changing.
How they fit together
The counter where the dining room and the kitchen hand things across — the one place information crosses. We built the software version: guest-facing products on one side, operations on the other, and what each of them knows meeting in the middle.
Guest-facing
Operations
Eighty covers on the book Saturday. At your usual mix you are six kilos short on salmon, and the supplier cut-off is at two.
You changed the price of the striploin on the register. The website and the online menu now show it too.
Eighteen rooms check out Saturday morning and two housekeepers are on. That is about four hours short. Three cleaners who have worked here before are free.
The shared foundation
Every product is built to stand alone. None of them was designed alone.
Security & compliance
Regulation changes at the border, so we handle it per market rather than inside the product.
The company
Plusight is a software company. Restaurants and hotels aren't a market we picked off a list — it's the work we already do. Every product here has to survive a Saturday night in our own rooms before anyone else is asked to trust it.
We're small, we ship in public, and we'd rather show you it working than send a deck. Nothing above is described as finished when it isn't.
The point isn't a venue that runs itself. It's one that stops wasting the people in it.
Design partners
We are taking on a small number of venues as design partners. You get the products early and a direct line to the person building them; we get an operator willing to say when something is wrong.